Privacy Policy

1. Introduction

At Revamply, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Visibility services and website. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email, phone number, business address)
• Business information (company name, website, industry, services)
• Payment information (processed securely through third-party providers)
• Account credentials (username, password)
• Communications with our team
• Content you want optimized for AI platforms

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks, features used)
• Cookies and similar tracking technologies
• Analytics and performance metrics

2.3 AI Platform Data

As part of our AI Visibility services, we collect and analyze data about how your business appears across AI platforms including ChatGPT, Perplexity, Google AI Overview, voice assistants, and other AI-powered tools. This includes mention frequency, accuracy, sentiment, and competitive positioning.

3. How We Use Your Information

We use your information to:

• Provide and improve our AI Visibility services
• Optimize your brand presence across AI platforms
• Monitor and track your AI visibility metrics
• Generate reports and analytics dashboards
• Communicate with you about services, updates, and support
• Process payments and manage subscriptions
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Research and develop new AI visibility strategies

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

Third-party vendors who help us provide our services, including payment processors, cloud hosting providers, analytics tools, and customer support platforms. These providers are contractually obligated to protect your data.

4.2 AI Platforms

To optimize your visibility, we may share your business information with AI platforms and data sources in accordance with their terms of service and our optimization strategies.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your information
• Object: Object to certain types of processing

To exercise these rights, contact us at support@revamply.ai. We will respond within 30 days.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Personalize content and ads
• Improve our services and user experience

You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. After account termination, we may retain certain data for legal, tax, or regulatory compliance (typically 7 years), and anonymized data for analytics and research purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adherence to international privacy frameworks.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or prominent notice on our website at least 30 days before the changes take effect. Your continued use of our Services after changes become effective constitutes acceptance of the updated policy.